Privacy policy

Collecting Personal Information

When you visit the website, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device information

  • Examples of information collected: version of web browser, IP address, time zone, cookie information, search terms, and how you interact with the site.
  • Purpose of collection: to load the site accurately for you, and to perform analytics on site usage to optimize our site.
  • Source of collection: collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify.

Order information

  • Examples of information collected: name, billing address, shipping address, payment information, email address, and phone number.
  • Purpose of collection: to provide products to you, to process your payment information, arrange for shipping, and provide you with order confirmations, communicate with you, screen our orders for potential risk or fraud.
  • Source of collection: provided by you.
  • Disclosure for a business purpose: shared with our processor Shopify.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls. For information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@practicalgardenponds.com or by mail using the details provided below:

Practical Garden Ponds
107 Garris Road
Downingtown PA 19335