Shipping and Refund Policies
Items generally ship within 24 hours on business days and on Monday if ordered over the weekend. Most of our shipping is by Federal Express or UPS ground. Because we have multiple sources for most items backorders are rare. If an item is backordered, we will notify you as soon as possible and are willing to cheerfully refund your money if you are unable or unwilling to wait for new stock.
Return and Refund Policy
We take returns of defective merchandise if reported to us upon receipt. We also honor manufacturers warranties. Any returns of merchandise that is not defective in any way must be negotiated. Return shipping is always the responsibility of the consumer.