Shipping and Refund Policies
All orders over $99 ship free, and some of our most popular items are available with free shipping regardless of the size of your order. Items generally ship the same or next business day, by Federal Express or UPS (or USPS for smaller items). You will receive email notification with the tracking information soon after shipment.
Return and Refund Policy
Damaged or defective merchandise may be returned or replaced if reported to us upon receipt. We also honor all manufacturer warranties, and we will help you with the warranty claim process.
Merchandise that is not defective or damaged may be returned within 30 days of purchase at the customer's shipping expense. Made-to-order handcrafted goods, products shipped via truck freight, and other specialty items may be subject to significant restocking fees or may not be returnable. Contact us for more information on particular items.